WebChat

Web Chat allows you to reach out to prospects that are visiting your site through an onsite chat function. This tool allows you to provide answers to questions prospects may have about your products or services. Having an available online contact for website visitors provides more opportunity for communication and customer service where your audience is searching - meet your audience where they are at.

  WebChat Overview

Real-time interaction simplifies navigation of order forms and the ability to push web pages to your visitors enhances their website experience. Offer live customer service and support so your visitors can have the information readily available to make an important decision such as a buying your product or service.

Benefits of Web Chat:

• Creates an opportunity for immediate contact

   

• Allows you the ability to monitor your sales team's responses

   

• Provides the opportunity to track visitor page views and IP addresses, providing you valuable insight into prospects and information on specific pages visited

   

• Ability to place Web Chat offline when Sales Representatives are not available

   

If you would like to learn more about this product, please just submit your name and email to us below or call: 877-GRAGGADV (472-4423).

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